Our onboarding process includes an initial onboarding meeting to better understand the requirements and goals of the client. We then will perform a website audit to look at past analytic data to provide recommendations for areas on the website that could be further enhanced.
In addition to regularly scheduled monthly updates and security fixes, we provide emergency support that can be requested through online chat directly with our support team. Each of our packages also includes additional website update hours, which our clients use for onsite enhancements to improve areas such as search functionality, conversion rate, content engagement, and more.